To view a customer contact profile's details, follow the steps below:
Search for the relevant customer, then click the Display Contact Profile icon.
Review the customer's details:
Update a customer's contact information: You can edit a customer's contact information.
View a contact's details and bounce history: You can see a contact's details and opt-in preferences updates history.
View a contact's interactions: You can view a contact's transactions, website tracking, bookings, visits, and other interactions.
If you look to create a new contact profile for a customer, please refer to this article.