Journey
Create multiple-step, multi-channel customer journeys with follow up automated campaigns.
By Stephanie and 1 other2 authors9 articles
- Create a journeyYou can create multiple step, multi-channel, customer journeys with follow up campaigns based on time delays and action or non-action decisions.
- Activate, pause or reactivate a journeyYou can activate a journey in a few easy steps.
- Delete a journeyYou can delete a journey in a few east steps.
- Reuse a journeyYou can copy a journey to reuse it in a few easy steps.
- Get a journey stats
- Create a journey using real-time triggerYou can create multiple step, multi-channel, customer journeys with follow up campaigns based on time delays and action or non-action decisions.
- Journey Builder homepage overviewUnderstand the Journey Builder homepage, including journey statuses, column meanings, and the actions available for each journey.
- Campaign channels in Journey BuilderLearn which campaign channels you can use within Journey Builder, including email, SMS, push notifications, web push, custom list, and Facebook ads.
- Journey module overviewAn overview of the Journey module, covering how to build multi-step automated customer journeys, use triggers and branching logic, and measure journey performance.