Real-time events can be edited after they have gone live. To do this, follow the steps below:
Click the modules left-hand menu
icon.Click Real Time Events, or towards the bottom of the menu click More, then click Real Time Events.
By the relevant event, click the pause
button.Once paused, the edit icon will be made available. Click the Edit
icon.From the displayed pop-up, click Rules setup and make your edits, then click Save.
📌Note: All details of the real-time event can be updated fully, except for the campaign. You can edit the campaign's design, but not the chosen sender profile.
From the Activation section, to set your real-time event live again, select the relevant option:
Activate Real-Time Event immediately: If you select this, the real-time event will be sending immediately. This can be actioned only if your campaign was approved.
Real-time events will be active only during this period: If you select this, you will have the option to specify a date range to have the real-time event active for.
Click the calendar
icon to set the date.Click the clock
icon to set the time.Start Date: The end date and time of the real-time event.
End Date: The end date and time of the real-time event.
⚠️Warning: When making changes to an existing real-time event, ensure that these changes have also been made by the third party that is triggering this data.