📌Note: By default the displayed insights are having a month to date filterning. However, you can amend the date range of the data displayed on your charts.
Write in the From and To text boxes the relevant dates, then click Display.
The Feedback and Enquiries tagging table includes:
Colum | Details |
Regions | The geographic grouping of locations, if your system has regions set up. |
Locations | The specific site having the tags. |
Category | The feedback category. |
Tag | The keyword applied to feedback. |
Type | Indicates how the tag was matched, if it's exact match or not. |
Tagged | The number of tickets associated with tags. |
To view the tags, click the tagged number and a pop-up will display to you having the main details of the feedback and inquiries tickets having the tag.
To display the ticket, click the edit
icon.
📌Note: To export the table to Excel, click Export to Excel.