To view the insights and related reports for the covers information, follow the steps below:
Click Insights, then click Covers.
Review the required reports:
🤓Tip: If you have multiple brands, a pop-up will appear asking you to select a brand to view. The "All Brands" option will only pull data if you have created an "All Brands" instance in SCV.
Chart | Definition |
Total covers reports |
The cancelled or no-show bookings in the historical data are automatically removed. |
Reservations used for matching | The circumstances under which Acteol can match a reservation to a transaction.
If the data is provided within 30 minutes of each other, when the table opens on the POS, Acteol matches the transaction to the booking. |
Ave covers | Displays the average number of covers collected bookings week on week. |
Covers split by type (Excludes Walkins) | A week-by-week breakdown of the number of covers of complete bookings, only excluding the walk-ins, with a comparison to the same period last year for existing and new customers. |
% Of known customers - Covers/known visitors | The percentage of identified contacts compared to all booked covers. It's covers vs tracked visits. |
Origin Of The Booking | The booking origin highlights where your reservations are coming from, giving you clear visibility into your most effective booking sources and helping you understand which channels drive the most value. |
You can also save or export the data, via following the steps below:
To the right of the required chart's name, click the menu
icon.To save the image of the chart, click Save as PNG.
To download the data, click View Data, then click Export to Excel.
🤓Tip: Click the filter 
icon to filter your stats depending on:
Age Bands
Gender
Segment
Origin Of The Booking
Sites
Region