To export your survey responses, please follow the steps below:
Click the Menu icon, and click Surveys.
Click Existing Surveys, then by the relevant the survey, click the Reporting
icon.
To ensure that you export all responses, click the filter
icon.
On the Filter By Date, amend the filters:
Set the From date to a date before which you launched the survey.
Set the To date to the current date.
Click Apply.
Once the correct date range is applied, click Custom Data Export.
From the drop down, choose Standard Email as the export option, then click Export.
The export generation process may take several minutes, depending on the number of responses the survey has. You will receive a notification via email in a few minutes when your export is ready to download.