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Segment customers based on their visits

You can segment contacts based on their visits and target them via related campaigns.

Stephanie Desveaux avatar
Written by Stephanie Desveaux
Updated over 3 months ago

To segment your customers based on the visits information, follow the steps below:

  1. Open the Single Customer View module.

  2. Click Contact Segmentation.

  3. To expand the nodes, click the arrow for the node Visits.

  4. Drag the Visits Wizard.

  5. Select the the relevant fields to query on accordingly.

    • Visit date time.

    • Location.

    • Count of interactions: in this visits wizard, this reflects number of visits.

  6. Click Next, then enter a title to your wizard's query.

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